Return Policy

Effective Date: March 2025

At Spare Kharido, we strive to provide top-notch products and ensure customer satisfaction. However, we understand that sometimes, a product may not meet your expectations, or you may need to return or exchange an item. This Return and Refund Policy outlines the conditions under which returns, replacements, and refunds will be accepted.

❗ 1. Eligibility for Return and Refund

We accept returns and provide refunds under the following conditions:

  • 📦 Defective or Damaged Products: If the product is delivered in a damaged condition or has a manufacturing defect.
  • 🚚 Incorrect Product Delivered: If you receive a product that does not match your order.
  • 🔄 Unsatisfactory Product Quality: If the product does not meet the specifications mentioned on the website.

🕒 2. Return Window

  • You can initiate a return within 7 days from the date of delivery.
  • Beyond 7 days, returns or exchanges will not be accepted, except in cases of defective products covered by warranty.

📝 3. Return Conditions

To be eligible for a return, the product must meet the following conditions:

  • Unused and Unopened: The product should be unused, unwashed, and in its original condition.
  • Original Packaging: The item must be returned in its original packaging, including any accessories, manuals, and documentation.
  • Proof of Purchase: A valid proof of purchase or order confirmation must be provided.

📦 4. Non-Returnable Products

Certain items are non-returnable and non-refundable:

  • Customized or personalized products.
  • Bulk orders or products purchased at discounted rates.
  • Products damaged due to improper use or negligence.
  • Items purchased as part of a promotional offer or sale.

🔁 5. Exchange Policy

  • If you wish to exchange a product for a different size, color, or variant, you may do so within 7 days of delivery.
  • Exchange requests are subject to product availability.
  • If the desired product is unavailable, a refund or store credit will be issued.

💸 6. Refund Process

If your return is approved, the refund will be processed as follows:

  • Refunds will be credited to the original payment method within 7-10 business days after the product is inspected.
  • If the payment was made through UPI, credit/debit card, or net banking, the refund will be credited back to the same account.
  • In cases where the original payment method is unavailable, store credit or a voucher may be offered.

🔍 7. Refund Timeline

  • Inspection Period: 2-3 business days after the product is received.
  • Refund Initiation: Refund will be initiated within 24 hours after inspection approval.
  • Refund Completion: Refunds will reflect in your account within 7-10 business days.

📧 8. Return and Refund Process

To initiate a return or refund, follow these steps:

  1. Contact Us: Email us at info@sparekharido.com or call us at +91-9079555117 with your order details.
  2. Return Authorization: Our team will assess your request and provide a Return Authorization (RA) number if eligible.
  3. Product Pickup: We will schedule a pickup from your address or guide you on returning the product via a courier service.
  4. Inspection and Approval: Upon receiving the product, our quality team will inspect it to verify its condition.

❗ 9. Cancellation Policy

  • Orders can be canceled before dispatch without any cancellation fees.
  • After Dispatch: Orders cannot be canceled once they are dispatched.

📞 10. Contact Us for Returns and Refunds

For further assistance regarding returns, exchanges, and refunds, please contact us: